Insurance Company
Patient Information
We are here to serve you.
For your convenience, please find all information we believe would be important for our patients to know, including new patient registration and forms, info about your first visit, as well as our financial policy and insurance information. If we are missing anything important, please don’t hesitate to contact us.
First Visit
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, treatment can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.
Please assist us by providing the following information at the time of your consultation:
- Your referral slip and any x-rays if applicable.
- A list of medications you are currently taking.
- If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.
X-Rays
If your dentist or physician has taken x-rays, you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office for your consultation. If additional films are necessary, they can be taken at our facility.
IMPORTANT:
All patients under the age of 18 must be accompanied by a parent or guardian at the consultation visit.
Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e., diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e., heart medications, aspirin, anticoagulant therapy, etc.).
New Patient Packet
The following New Patient Packet will help you consolidate your medical history in preparation for your visit to our office. Please print and complete these forms and then bring them with you when visiting our office. You may also fax your completed forms to (940) 759-2399.
Business Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | Closed |
| Saturday | 8:00 AM – 12:00 PM |
| Sunday | Closed |
Request an Appointment
Click on the link below to schedule your appointment.
We will schedule your appointment as promptly as possible.
If you have pain or an emergency situation, every attempt will be made to see you that day. Just call us at either number below!
We try our best to stay on schedule to minimize your waiting. Due to the fact that we provide many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.
Financial Policy
We deliver the finest care at the most reasonable cost to our patients, therefore, payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us by phone. Usually, a telephone call can clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan, but this must be done prior to the actual procedure.
We Accept all Major Credit Cards
Financing also available through Care Credit
With the CareCredit healthcare credit card you can also benefit from special dental financing options.
Insurance Information
At Smiles By German Design, we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this, we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date.
Please call if you have any questions or concerns regarding your initial visit. Please bring your insurance information with you to the consultation so that we can expedite reimbursement.
We accept most insurance plans and will gladly process your claim.
If we are not a participating provider for your particular plan, we will work with you to file and obtain the maximum reimbursement from your existing insurance. Please bring the necessary information with you on your first visit.
Insurance policies generally cover only a portion of the total treatment cost. Unless other arrangements have been made, we ask that you pay your portion of the bill at the time of treatment. It is your responsibility to pay any balance not paid by your insurance company.
We accept the following insurances:
